We see quality as the basis of our competitive advantage in a world experiencing a growing trend of instant information which often lacks the necessary proof of quality. Our work is governed by professional independence, impartial treatment of all our users, objectivity, reliability, statistical confidentiality and cost-effectiveness. The development, production and dissemination of our statistics are based on sound methodologies, the best international standards and appropriate procedures that are well documented in a transparent manner. Our principles of quality are: relevance, accuracy, timeliness and punctuality, accessibility and clarity, as well as comparability and coherence.

We consistently strive to minimise the burden on our respondents, cultivate good cooperation with data providers and cooperate closely with stakeholder groups including the scientific communities.

We are committed to statistical excellence by systematically identifying our strengths and weaknesses, as well as related risks which we duly take into account by the continuous development of our common quality framework. By continuously modernising, innovating and compiling new indicators, we not only improve the quality of our products and services, but also attempt to anticipate emerging phenomena and needs with our users.